Demian

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  • Demian answered a question, on the site Invanto 1 month ago

    Hi Deep, I donĀ“t know how the back end of intercom works. Maybe they only track a post as “seen”, when a ticket is actually opened (and answered)? The “not seen yet” tag that I showed on the screenshot is not an […]

  • Demian asked a new question, on the site Invanto 1 month ago

    I think I read somewhere that RewardBurst will evantually also work on Membership or Courses outside of the Invanto platform. I is it true that such a feature is planned? And if yes: is there a time estimate as to […]

  • Demian answered a question, on the site Invanto 1 month, 1 week ago

    Here goes the screenshot of intercom 2 weeks not seen:

  • Demian answered a question, on the site Invanto 1 month, 1 week ago

    Hi Deep, yes, sometimes support is fast and good. And sometimes it looked inconsistent to me and leaving room for improvement. I tend to try to continue the conversation where it started. Thats why I posted on […]

  • Demian asked a new question, on the site Invanto 1 month, 1 week ago

    Hi, over time I had very inconsistent experiences with support. Sometimes very fast and helpful, sometimes days up to weeks without any response. This gives me an unsecure sensation moving forward on what support […]